Case Study

Inkling Mobile App

An app supporting accountability for writers. Writers set short and long-term goals to establish writing habits and consistency, addressing the isolation inherent in creative writing.

Client Private client
Role UX/UI Designer
Inkling Mobile App cover

Discovering methods for both beginning and established writers to cultivate habits improving their creative output.

Secondary: Examined habit-tracking apps (Stickk, Flora). Many apps with complex interfaces proved difficult to navigate, motivating focus toward clear, straightforward UX.

Primary: 6 Zoom interviews with writers across career stages (MFA students through publishing professionals).

Findings:

Key takeaway: Emotional motivation and sense of purpose prove essential across all experience levels.

Competitor Analysis

Competitor Analysis

Two personas captured early and later-stage writer experiences.

Writer Persona 1 Writer Persona 2

Writer Personas

Problem Statements:

User Flows

User Flows

Sketches — Onboarding Sketches — Home & Stats

Sketches

Wireframes — Onboarding 1
Wireframes — Onboarding 2 Wireframes — Home & Stats

Wireframes

Simplicity and accessibility were essential. Black-and-white palette with single accent color and simple pen-and-ink illustrations maintained minimalism while enhancing visual interest.

Style Tile

Style Tile

Onboarding

Onboarding

Payment

Payment

Home & Stats Goals

Home, Stats & Goals

Prototype

Prototype

5 Zoom participants evaluated onboarding, word count updates, and goal addition.

Task 1 — Onboarding (set word count goal, add payment stakes): 1:30-3:00 minutes. 3/5 users had moderate issues with goal setting page wording. 4/5 had low issues on payment page — didn't immediately scroll to "I Agree" button.

Task 2 — Update daily word count: 12-30 seconds. No issues.

Task 3 — Add a new goal: 10-25 seconds. No issues.

Priority Revisions: Rewrite goal setting language, address payment page scrolling.

Takeaways

  • First client collaboration — communicating research-backed justifications deepened focus on user needs over trend adoption
  • Managing creative disagreements while proposing alternative solutions built confidence in respectful advocacy
  • Client committed to proceeding to development phase following this design round
  • Future: automatic word count validation, reminder systems, community features